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Post Info TOPIC: Unable to send test email from logscape portal.


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Unable to send test email from logscape portal.
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Im unable to send email from logscape portal. It says connection refused.

Im using my gmail id user name and password.

 

I tried using both port 465 and 25 . But it says connection refused.



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Veteran Member

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Connection refused implies that either your smtp settings are incorrect or your server is blocking it.

First, I'd double check the server address is correct. Also, if you need a username/password, ensure that's correct

Next, log on to the Manager and try to telnet port 25. If there's an error there, it's a firewall issue, you may need to ask your firewall team to make an exception.

If you can telnet the port, then it's a more interesting issue.

Let us know either way!

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Excelian - GitHub



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To add to Istair's comment,

If you're attempting to use a google account, your server URL would be 'smtp.gmail.com', in the office our installations are configured to use SSL so the full URL is 'smtps://smtp.gmail.com:465', Username is your full gmail email, and password is obviously your password.

Let us know how it goes,

Nathen

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BTW - you will not be able to use the gmail account logscape includes in the default config. Google will block the request coming from unfamiliar IP's/Regions. Instead - you can create your own google account to use unstead.

HTH,
Neil.

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