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Post Info TOPIC: Email alert contains nothing at Logscape 2.4.1


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Email alert contains nothing at Logscape 2.4.1
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I setup an alert to sent e-mail, it work fine at Logscape 2.3.1 but the mail body contain nothing at 2.4.1.

Is this a bug?



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We test email alerts with every release.

Can you provide more detail?

Regards,
Neil/

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Hi,

I had alert setting as attached images: alert1.png and alert2.png, and I got an email as alert3.png and alert4.png.

To see that alert3.png does not contain event messages.

The old alert mail (alert5.png) did not has this problem.



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ZG


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Hi Eric, 

I've noticed that on the most recent version of your alert  the Trigger count is blank.  If the trigger count is left empty the raw events will not be sent with your email and the alert is treated 

a scheduled Report.  

On the old version of your alert it looks like a trigger count of ~5000 was used. If you want this behaviour set the trigger count to 5000.  That should fix what you are seeing. 

 

Kind Regards,

 

ZG. 

 

 

 



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