Once you've tested that your LDAP configuration is retrieving users. Click [Save], then change your settings from DEFAULT to EXTERNAL_LDAP, then click [APPLY]. Once you have done this you will have your LDAP/Active Directory users imported.
Click on the USERS and you will find the 45 users listed. You can now either modify the permissions of the users or login using your Active Directory credentials.
Ok, one step closer... I see users now. Unfortunately, I can't login using my account. The one thing to note here... we are using Centrify and it uses kerberos to AD... this might be the issue, not sure.
All the same, thanks for the progress.
NOTE*** ALSO, I had to use <account>@domain instead DN for the bind account ... for some reason the DN never worked.
Sign into Logscape using your sAMAccountName. You can not use your userPrincipalName to login since only the sAMAccount is imported into Logscape. The DN for the bind a/c can also be used. This should be the full path of the bind user a/c. You could use a tool like ApacheDirectoryServices or the AD snapin to browse your LDAP tree and verify your configuration.
If you've done all of the above and you still can not log in could you zip your agent.log and send it to support@logscape.com and someone will take a look.
Regards,
ZG.
NOTE: You can change the uid for Directory Service implementation by setting -Dldap.user.field in the boot.properties. ( Defaults are uid for OpenLDAP , sAMAccountName for Active Directory. )